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Frequently Asked Questions

Are your donuts allergy friendly?

OUR DONUTS CONTAIN THE COMMON ALLERGENS SUCH AS DAIRY, EGGS, GLUTEN & NUTS.

**DEPENDING ON THE WEEKLY ROTATIONAL MENU, SOME OF OUR DONUTS MAY CONTAIN NUTS (SUCH AS PEANUTS, PECAN OR HAZELNUT). IN ADDITION, SOME OF OUR DAILY INGREDIENTS MAY CONTAIN TRACES OF NUTS & PEANUTS.

 

***PLEASE UNDERSTAND WE ARE A NOT A NUT FREE ENVIRONMENT.***

 

PLEASE USE YOUR OWN DISCRETION WHEN ORDERING AND CONSUMING OUR DONUTS.

How should I store your donuts?

WE RECOMMEND STORING THEM IN THE CLOSED BOX OR CONTAINER AT ROOM TEMPERATURE.

 

*PLEASE NOTE REFRIGERATING OUR DONUTS WILL CAUSE OUR DOUGH TO HARDEN.

PLEASE KEEP AT ROOM TEMPERATURE AND ENJOY THEM AS SOON AS POSSIBLE FOR OPTIMAL FRESHNESS.*

Can I place a pre-order when you're sold out?

UNFORTUNATELY, ONCE WE'VE INDICATED WE ARE "SOLD OUT" IT MEANS WE'VE REACHED OUT CAPACITY FOR THE DAY/WEEK. HOWEVER, YOU MAY FEEL FREE TO CONTACT US VIA E-MAIL "PETESBAKERY.GTA@GMAIL.COM" OR VIA DM @PETESBAKERY TO LET US KNOW YOU'RE INTERESTED - IF WE HAPPEN TO HAVE ANY LAST MINUTE CANCELATIONS OR OPENINGS, WE WILL SEND YOU A MESSAGE (IN THE SEQUENCE OF RECEIVED MESSAGES).

Where are you located?

WE ARE CURRENTLY ONLINE BASED.

CURRENTLY, WE ARE NOT ACCEPTING ORDERS AT THE MEANTIME,

BUT WILL MAKE AN ANNOUNCEMENT WHEN WE RETURN! 

I've sent a message or request.

Why haven't I gotten a response?

PLEASE ALLOW FOR A MINIMUM OF *48 HOURS* FOR A RESPONSE.

WHILE WE ARE CURRENTLY ON PAUSE, WE WILL DO OUR BEST TO MONITOR &

RESPOND TO YOUR REQUESTS WHEN WE ARE ABLE TO.

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